Managed Services

Complete service packages tailored for your project

Together with the customer, we provide the specific services needed to meet your requirements and applications, taking care of operations as well as the maintenance of any required IT infrastructure and the applications. All of this is deployed in close cooperation with a wide range of data processing centres and cloud providers.

We operate highly available and mission-critical Windows and Unix-based systems/applications and ensure smooth backup, security, maintenance, monitoring, and support. Added to this are regular management summaries with KPIs and an overview of the overall system performance and forecasting of required resources.

Scope of service

  • IT architecture (scalability, high availability, automation)
  • Single point of contact
  • Resource and application monitoring
  • Service desk (change, incident and problem management)
  • Location neutral (in your own data centre, at the hosting partner, or in the cloud)
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